ON-SITE SAlON & SPA BUSINESS TRAINING
A way to Success
Are you looking for a Fresh Start or Career Boost? Beauty therapist and hairdressers, invest in yourself and your business education to grow and have a successful career!
International Institute of Cosmetology and Consultancy specializes in delivering a full spectrum of proven & effective solutions to ensure your success. Whether you are a existing spa/hair salon or opening a new spa/hair salon, we offer expert collaboration from pre-opening to grand opening and in salon training.
World Class Service Training,” will allow your team to discover the keys to providing World Class Service and to building a financially rewarding career in your salon.
IN HOUSE TRAINING PROGRAME
IICC understands that first class spas and salons deserve a training partner with exceptional creativity, individuality and skills. There is no better way for IICC to help reignite the fire in your business than by bringing us on-site. Strategies’ unlike anything you’ve experienced.
The pace is fast and you will see results!
We understand that we have to exceed your expectations, therefore, we offer exellent training using therapists with extensive, high level in the spa and salon industry so you can be sure of excellent quality.
The signs that it's time for your business to make major changes and need to organized in house Salon and Spa training.
- Shrinking profits
- A less than motivated staff
- No clear growth direction
- Marginal client retention
- Poor productivity
Why you should bring in house training into your salon or spa:
- On-site training is personalized using your business as the template. Everything is designed for your company.
- Your entire team hears the same message at the same time. Discussion is focused, and your whole staff benefits.
- Travel expenses are limited, as you won’t have to pay for meals and multiple staff members.
- There’s no time away from the business for travel.
You’ll receive follow up after the on-site training, so that the concepts learned and changes generated continue for surefire results.
Our training days are flexible and we will come to your place of work, on a day that suits you, meaning that the costs you save on travelling can be used more effectively to promote your newly skilled employees and business to achieve that competitive edge!
You may have had the same position for a while or maybe you’re new to the spa and hair industry and need some direction. Either way, you’ll be able to reach a new level of SUCCESS with Personal Transformation!
We have a wide array of topics available to you from the more established...
- Productivity and “the numbers”: We will review systems to aid in communicating your company’s numbers to the entire team. From scoreboards to huddles, inspiring methods will be discussed and practiced so that everyone on your team understands your company’s direction and how they can be a part of the process.
- Profitability and your company’s game plan: How would it affect your company’s profitability if every staff member understood the impact of moving the key growth indicators? We’ll get your staff energized about new client retention, pre-booking, retail product per-client-sold and average client visits-per-year and the big differences to the bottom line that even slight increases in these indicators will have.
- Client loyalty, systems and consistency: Every point of contact your client has with your company is crucial to your client’s overall experience. We will focus on all the touch points that will bring your level of customer service to an extraordinary place.
- Team empowerment: Ignite passion in your workforce and encourage employee ownership of the company’s work. We’ll work with you to develop ways to communicate a job well done, cheer your team on and keep the passion in your company alive!
We train on
- Making vision a reality
- Communicate and support vision
- Communicating effectively
- Gaining support and empowering employees
- Implementing vision
- Planning for change
- Understanding the Awareness phase
- Understanding the Achievement phase
- Communication
- Informing employees
- Communicating change
- Understanding benefits of change
- A professional edge
- Structure & systems of business
- Strategies for setting goals & establishing values
- Steps to improve your guest’s experience
- How to market yourself
- Increase your capacity of work
- Ask for referrals
- Cross promote
- Recommend series and home care
- Raise retention rate
- Evaluate own performance
- Earn more money!
Implement the Personal Transformation content and set yourself apart from the competition!